Shipping policy
Last Updated: 7/9/25
At Halos every product is made to order through our print-on-demand partner, Tapstitch. This means your items are custom-made just for you and may take a little longer to arrive than store-bought goods — but it’s worth the wait!
🛠️ Processing & Production Time
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All items are made to order and typically take 10-14business days to produce.
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During peak seasons or sales, production may take up to 20 business days.
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You’ll receive an email with tracking details as soon as your order is shipped.
🚚 Shipping Times
After production is complete, shipping times vary based on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 5–15 business days |
Note: These estimates exclude weekends and holidays and may vary depending on customs or carrier delays.
🔍 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can track your order’s status at any time.
🕒 Total Delivery Time
Most orders arrive within 2–4 weeks (production + shipping).
Expedited shipping options may be available at checkout.
📦 Lost or Delayed Packages
If your order hasn't arrived within 30 days, please contact us at halosclothingcompany1@gmail.com , and we’ll work with Tapstitch and the carrier to resolve the issue.
📧 Contact Us
Have questions about your order or shipping?
Reach out to us at:
Email: halosclothingcompany1@gmail.com